Copyright 2010   Become Known   - All Rights Reserved	Services and Pricing Retail Business Buyology: Customer Service and Sales Audit According to Bain & Company research, 80% of customers who leave you for your competition, told you they were "satisfied" or "very satisfied." In that same study, out of 362 companies, 80% of companies claimed to be giving "excellent" customer service, but according to the customers, only 8% of those companies actually did. Why? You need to retain your customers, keep them coming back, and increase revenue. Retail Business Buyology: Customer Service, Sales Audit: $199 We spend one hour conducting a multi-point service/sales audit of your business. We provide you with cost-effective suggestions for improvements that will dramatically increase your customer satisfaction and sales. Back to Services and Pricing		Don't let this happen to you! According to research by Maritz, 43% of customers who leave, do so because of poor service. To make matters worse, 73% of customers left because of employee/worker attitudes and 83% of customers told someone else about their negative experience.
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